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How To Deal With A


Are you dealing with a know-it-all coworker who always thinks they have the answer to everything?

It can be frustrating to work with someone who is a poor listener and doesn't value your input.

You may find yourself struggling to communicate your ideas effectively and feeling demotivated. 

You are not alone

Many people face this challenge in the workplace, and it can be a significant barrier to success.

The good news is that with the right guidance and support, you can learn how to handle this situation with confidence and assertiveness.

Author - Executive Coach and Leadership Program Facilitator


I’ve noticed that by communicating with my team in their preferred style their motivation and my ability to delegate have improved.

The tools learned here make me feel like more of an expert in providing leadership, working on difficult problems, and having productive conversations.

I am more confident and comfortable having difficult conversations. I am more assertive and empathetic at the same time, feel more confident, and am definitely more present. 

Roberto enabled us to be vulnerable and build supportive relationships with colleagues. 


Here is what we cover:

Effective communication skills: This involves learning to communicate your ideas assertively and effectively while listening actively to others.

Self-awareness: Understanding your own communication style, as well as your strengths and weaknesses, can help you better navigate challenging workplace situations.

Emotional intelligence: This involves developing empathy and understanding for others, as well as managing your own emotions and reactions in difficult situations.

Conflict resolution: Learning how to manage conflict effectively, including how to negotiate and compromise, can help you handle difficult coworkers with confidence.

Assertiveness: Developing assertiveness skills can help you set boundaries, express your ideas, and handle challenging situations with confidence and grace.

Active listening: Learning how to listen actively, ask open-ended questions, and use subtle influence to manage resistance and get buy-in.

Imagine how much more productive and satisfied you'll feel when you can effectively handle difficult situations and communicate your ideas with confidence.

No more frustration or demotivation at work - just a positive, supportive environment that enables you to achieve your goals.

Did you consider the benefits and consequences of assertiveness?

Working Together

Learn to influence
and manage resistance

You'll start with an online Emotional Intelligence questionnaire.


Next, you'll join an intensive in-person half-day or full-day workshop with small group activities and practice.


You will leave with powerful concepts, techniques, approaches, and models to cut through the barriers, build an assertive voice, and develop stronger relationships to advance your projects and influence people.


Finally, you'll join three 60-minute group coaching sessions to discuss your practice and receive feedback and guidance. 

" I love Roberto's teaching - he is patient with the group, very clear in his approach, and keeps the whole group engaged."


Instructor-led (In-Person), Half-day (3.5 hrs), or Full-day (7 hours) + 3x 60 min virtual group coaching sessions.

Group coaching sessions will be delivered via Zoom Video.

These sessions are facilitated and interactive experiences designed to create an open and safe environment for you to discuss, collaborate, reflect, and share insights or challenges you face. As one person receives coaching in the group, others also benefit from the learning.  

Business Presentation

The groupd coaching sessions let us dive one-on-one into specific management challenges and then work through them and report back.

I delegated more and more to the team. I was able to work with the team by giving them more responsibility and enhancing that with proper support and feedback. I was surprised by how much they accepted and thrived by having more responsibility.

The influence mindset module was one of my favorites.  Learning how to slow down and listen to my team instead of constantly thinking of a quick reply has allowed me to better consider my team's ideas and perspectives.  

By determining areas of excellence amongst the team I have found better ways to utilize their expertise to complete projects that each team member is more talented at working on. This has freed me up to peruse my passions and give my team more responsibilities in areas they are excited to grow in. 

" I love Roberto's teaching - he is very patient, clear, and so naturally fosters an environment of non-judgmental group discussions.
I would always want to have this facilitator for all our training."


Click here to download

about me

Through years of classroom facilitation and coaching for a multitude of Fortune 500 companies, I gained extensive experience helping emerging leaders to build emotional intelligence and obtain the essential leadership skills needed to succeed. At the same time, I coach individuals to align their needs and personal values with their work to achieve fulfillment and exceptional results.

I authored a book "You've got algorithm, but can you dance? Learn to lead with heart and empathy." 

The essence of my work is to facilitate self-growth by helping people identify the core challenges and setbacks in their lives so that they can overcome them with confidence. 

There is nothing that motivates me more than seeing people take on a challenge and daring to be their true selves.

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